Introduction
We recognise that artificial intelligence (“AI”), including generative AI technologies, have the potential to improve efficiency, innovation and the quality of services provided to our clients.
We are committed to using AI responsibly, ethically and securely. Our approach is designed to support innovation while maintaining appropriate safeguards relating to confidentiality, data protection, information security, intellectual property and human oversight.
This statement outlines the principles that guide our use of AI technologies within our business.
What We Mean by AI
In this statement, “AI” or “generative AI” refers to artificial intelligence technologies capable of generating or assisting with the creation of text, images, code, summaries or other content.
We recognise that AI systems can occasionally produce inaccurate, incomplete or unreliable outputs and therefore appropriate human oversight and review remain important.
Our Approach to AI Use
We may use AI technologies within our business to support activities such as:
research and information gathering;
drafting and summarisation;
administrative and operational efficiency;
idea generation and productivity support; and
other business support activities.
AI technologies are used as support tools only and are not intended to replace professional judgment, expertise or accountability.
Responsible AI Principles
Human Oversight
AI-generated outputs are subject to appropriate human review before being relied upon externally or used in decision-making processes.
We recognise that AI technologies may produce inaccurate, incomplete or biased outputs and accordingly human judgment and verification remain essential.
Confidentiality and Data Protection
We seek to avoid inputting confidential, sensitive or personal information into AI systems unless appropriate safeguards and permissions are in place.
Our use of AI technologies forms part of our broader data protection, confidentiality and information security framework.
Information Security
We seek to use reputable and appropriately assessed AI technologies within our operations.
Prior to adopting AI tools within our business, we consider factors including:
information security;
privacy and data protection;
confidentiality obligations;
reliability and suitability of outputs; and
applicable legal and contractual requirements.
We seek to apply appropriate technical and organisational measures to support the secure use of AI technologies within our organisation.
Ethical and Responsible Use
We are committed to using AI technologies responsibly and ethically.
We do not intentionally use AI systems to generate unlawful, discriminatory, misleading or harmful content and seek to ensure that AI-supported activities align with our professional, legal and ethical obligations.
Intellectual Property
We seek to respect applicable intellectual property rights and licensing requirements when using AI technologies and AI-generated outputs.
Client Requirements
Where clients communicate specific requirements or restrictions regarding the use of AI technologies in connection with their matters or services, we seek to respect and accommodate those requirements where appropriate.
Governance and Oversight
Responsibility for oversight of AI use sits with appropriate internal stakeholders across information security, data protection and operational management functions.
We continue to review and develop our AI governance practices to reflect evolving technology, industry standards and regulatory developments.
Training and Awareness
We support appropriate awareness and training for relevant personnel involved in the use of AI technologies within our business.
Monitoring and Review
We may monitor and review the use of AI technologies within our systems for security, compliance, quality assurance and risk management purposes, subject to applicable law.
This statement may be updated from time to time to reflect developments in technology, regulation and our internal practices.
Our Commitment
We view AI as a tool intended to support, not replace, professional expertise, judgment and accountability.
We remain committed to using AI technologies in a manner that is responsible, proportionate and aligned with our legal, ethical and client obligations.