Our team

Passionate creatives, with expertise

Our team

Meet our experts

  • Katy Dillon Katy Dillon Katy Dillon

    Katy Dillon

    Account Director & Producer

    Meet Katy

    Account Director & Producer

    As Account Director and Producer, Katy is an expert time-juggler, making sure she never drops the ball when it comes to overseeing client projects. Her love of photography means she has an eye for a good shot, the perfect skill for bringing ideas to life and creating memorable brand moments for our clients.

  • Nicola Adams Nicola Adams Nicola Adams

    Nicola Adams

    Managing Director

    Meet Nicola

    Managing Director

    Our trusted Managing Director, Nicola combines a wealth of experience with the personality needed to build lasting client relationships. If Nicola had to summarise her personality in an item of clothing, it would be a stiletto. Sharp, stylish and accurate. But that doesn't stop her climbing into a truck every now and then, all in the name of delivering best-in-class intelligent marketing for our clients.

  • Tracey Whiskens Tracey Whiskens Tracey Whiskens

    Tracey Whiskens

    SEO Lead

    Meet Tracey

    SEO Lead

    When she’s not navigating through the outdoors on a hike, Tracey spends her time navigating her way around search engines, optimising client websites to improve website rankings and performance. With more than 15 years’ experience, Tracey will ensure your website’s content is relevant and easily found by your prospects.

  • Dave Clancy Dave Clancy Dave Clancy

    Dave Clancy

    Head of Film & Animation

    Meet Dave

    Head of Film & Animation

    A video expert who loves the challenge of taking an idea from script to screen, there’s nothing Dave doesn’t know about producing video content to support best-in-class marketing strategies for our clients. When he’s not bringing ideas to life on screen, Dave is a keen and passionate golfer who loves nothing more than smashing a clean drive down the fairway.

  • Leigh White Leigh White Leigh White

    Leigh White

    HR & Office Manager

    Meet Leigh

    HR & Office Manager

    Like all great Office Managers, Leigh is crucial in enabling us to operate more efficiently. He is always on hand to keep things ticking over at CWA HQ and always on high alert to anticipate the needs of colleagues so that they can support clients more effectively. He is also responsible for keeping the company biscuit jar topped up – it’s a wonder he ever finds the time to indulge in his hobby of getting lost in a book.

  • Debbie Carson Debbie Carson Debbie Carson

    Debbie Carson

    Event Logistics Manager

    Meet Debbie

    Event Logistics Manager

    Queen of logistics on our live events, Debbie has been supporting clients at CWA for more than 20 years. Not only has she built an enviable bank of knowledge and event expertise in that time, but she has regularly faced the difficult task of visiting hotels, dining in restaurants and appraising venues across the world to make sure they are perfect for each campaign. It's a tough job, but someone has to do it.

  • Chris Nobbs Chris Nobbs Chris Nobbs

    Chris Nobbs

    Designer

    Meet Chris

    Designer

    Chris combines a passion for design with a sharp eye for detail, working as part of the team delivering assets for clients across all marketing channels. He's a music obsessive, keen runner and long-suffering Coventry City supporter. Just watch out for his unnaturally bendy thumbs.

  • Brad Pickering Brad Pickering Brad Pickering

    Brad Pickering

    Developer

    Meet Brad

    Developer

    A vital member of our development team, Brad has spent over five years working in a digital environment across a variety industry sectors to deliver bespoke and off-the-shelf solutions that solve challenges and open doors for clients. Outside of work he can usually be found watching football, or at the local pub.

  • Simon Wraithmell Simon Wraithmell Simon Wraithmell

    Simon Wraithmell

    Event Operator

    Meet Simon

    Event Operator

    Event operator Simon ensures each event runs like a well-oiled machine, providing vital onsite support to add value for clients and help achieve all event objectives. For food-lover Simon, every event should be prepared to perfection – just like the food he serves at his Texan-style pop-up BBQ kitchen.

  • Emma Jackson Emma Jackson Emma Jackson

    Emma Jackson

    Account Director

    Meet Emma

    Account Director

    For more than 20 years, Emma has been delivering impactful B2B marketing communications for clients across the world, including design, print, digital, video and exhibitions. A trusted multi-tasker, her project management expertise proves vital at CWA to help deliver results even when challenges arise. She's also a keen fitness fanatic, vintage shopper and jetsetter.

  • Mark Sutherland Mark Sutherland Mark Sutherland

    Mark Sutherland

    Senior Developer, CyberSecurity & DevOps

    Meet Mark

    Senior Developer, CyberSecurity & DevOps

    Mark has built up a wealth of experience over 20 years developing web and digital solutions for clients. He is a Google Cloud Certified Professional Cloud Architect, and offers a safe pair of hands without the technical jargon. Elsewhere, he can often be found trying out obscure food, going to gigs or at the cinema.

  • Dave Leatham Dave Leatham Dave Leatham

    Dave Leatham

    Media & Communications Director

    Meet Dave

    Media & Communications Director

    As well as being a lifelong Everton supporter and all-round football fanatic, Dave is the calm head overseeing the CWA media and communications department. Whether it’s winning awards, or building long-lasting relationships with journalists, Dave has the knowledge and expertise to increase the visibility and strength of your brand.

  • Claire Paskovas Claire Paskovas Claire Paskovas

    Claire Paskovas

    Creative Artworker

    Meet Claire

    Creative Artworker

    Happiest with a pencil in hand, Claire has a passion for life drawing and is always bringing that passion to the workplace. It’s all about accuracy for Claire, who is constantly developing her skills - with a sharp eye for detail, she thrives on the challenge of a demanding deadline to help meet client expectations.

  • Carl Perkins Carl Perkins Carl Perkins

    Carl Perkins

    Business Development Director

    Meet Carl

    Business Development Director

    It’s Carl’s passion to align our skills and expertise with the needs of potential clients. A true people-person and networker, Carl is often found immersing himself in industry events and activities, getting to know customers and spotting opportunities to partner and support businesses to achieve great things together through marketing.

  • Sam Harris Sam Harris Sam Harris

    Sam Harris

    Account Manager

    Meet Sam

    Account Manager

    Whether it’s DJ’ing or skateboarding, Sam is always turning his hand to new things, and this enthusiasm shines through in his role at CWA. As part of the team that looks after one of the agency’s biggest global clients, Sam immerses himself in the wide variety of cultures, needs and requirements that such an account demands.

  • Stef Ashwell Stef Ashwell Stef Ashwell

    Stef Ashwell

    Head of Development

    Meet Stef

    Head of Development

    With over 20 years of experience in the industry, Stef gets his hands dirty with everything digital at CWA. He has a passion for code, new technologies and problem solving – demonstrating the skills every client needs from a Head of Digital Development. Outside of work, Stef is an avid miniature wargamer and sports fan.

  • Mariam Malik Mariam Malik Mariam Malik

    Mariam Malik

    Media & Comms Executive

    Meet Mariam

    Media & Comms Executive

    As Media and Communications executive, Mariam’s role requires a high degree of agility, from cooking up killer press releases to crafting the perfect recipe for a social media campaign. Writing and media relations are her loves – a great combination for building the profile of our clients in the media.

  • Christine Ashby Christine Ashby Christine Ashby

    Christine Ashby

    Studio Manager

    Meet Christine

    Studio Manager

    Christine juggles a hybrid role across production, studio management and studio traffic management to help maximise efficiency at CWA. A detail and process lover, her role is vital in delivering seamless solutions for clients. Christine has always loved to dance and has a particular passion for Latin and ballroom.

  • Nick Gilkes Nick Gilkes Nick Gilkes

    Nick Gilkes

    Designer

    Meet Nick

    Designer

    Nick has been in the industry since leaving school and is an expert at applying strict corporate guidelines – but that doesn’t mean he’s not creative. He's a keen fan of old Volkswagens and live music, often heard muttering 'I've seen these live', to various bands on the radio.

  • Zoe Wyles Zoe Wyles Zoe Wyles

    Zoe Wyles

    Finance & HR Director

    Meet Zoe

    Finance & HR Director

    As Finance & HR Director, Zoe brings a sharp eye and attention to detail over everything we do, whether that’s numbers and contracts, or processes and policies to make sure we are working in the most effective way with clients. Outside of work, Zoe is an animal lover - she adores her King Charles Cavaliers and getting outside in nature amongst birds, butterflies and other species.

  • Sofia Woodroffe Sofia Woodroffe Sofia Woodroffe

    Sofia Woodroffe

    Business Administrator

    Meet Sofia

    Business Administrator

    Whatever the problem or task might be, Sofia's 'can-do' approach to all situations makes her the go-to person for all our admin needs. There is nothing she enjoys more than solving a problem, fixing an issue, and finding a solution. She even enjoys making sure we always remain healthy and safe. We also think she has the coolest hair at CWA.

  • Gladys Delgado-Hunt Gladys Delgado-Hunt Gladys Delgado-Hunt

    Gladys Delgado-Hunt

    Group Account Director

    Meet Gladys

    Group Account Director

    As our Group Account Director, Gladys is obsessive about understanding our client's business and brave enough to challenge assumptions to achieve results. With over 25 years' marketing experience, she's also responsible for shaping our strategic output and building our teams into true experts so they can continue to deliver results for our clients. Trained as a fine artist, Gladys loves all things creative.

  • Martin Lovegrove Martin Lovegrove Martin Lovegrove

    Martin Lovegrove

    Creative Director

    Meet Martin

    Creative Director

    A keen illustrator and record digger, Martin is our Creative Director which means he oversees our design team and is responsible for maintaining the creativity within CWA. In his own words, he has never worked anywhere like CWA - which he says is down to working hard and laughing harder, applying in-house expertise and creativity to meet client demands. He just wishes he could influence people's music taste more.

  • Carl Sutton Carl Sutton Carl Sutton

    Carl Sutton

    Account Director

    Meet Carl

    Account Director

    Few individuals can rightly lay claim to have seen over 48,000 projects through a company, been involved in more than 12,000 as Production Manager and 6,000 as an Account Director (so far). Carl can, and he’s learnt a lot along the way. He joined the business back in 1986 and heads up the team looking after our biggest global client. He's also a self-confessed doughnut lover.

Vacancies

Interested?

We believe in identifying talent, not simply filling vacancies. To enquire about working at CWA simply send your CV with a covering letter to: careers@cwa.co.uk

Live vacancies

About this role

We are currently looking for talented and experienced Account Director.

Working in partnership with our clients and multi-talented team, the Account Director at CWA will be hands-on and lead the way with the creation of powerful, impactful and effective comms for our clients.

You’ll be managing a team of account handlers in mastering great synergy with our fabulous client teams and steering brilliant creative comms across a variety of channels, products and audiences.

If you are interested and want to find out more, please contact our recruitment partner, Heidi. heidi.m@pitchconsultants.co.uk

What your day would like as Account Director:

  • Work collaboratively with our client teams to deliver a wide range of marketing projects across different channels.

  • Build strong relationships with our teams and all your clients

  • With the Director of Strategic Services, maximise opportunities to increase revenue from existing clients and take responsibility for the revenue generated by your client portfolio.

  • Own the execution and delivery of projects, run project-kick offs, scoping, budgeting and client satisfaction through catch ups with project owners and the weekly account/client services WIP.

  • Lead project managers working with you and take responsibility for the delivery, attention to detail, quality and how the relationship is built on every project and the account as a whole.

  • Line manage one or two Account Managers – measuring their success, holding them accountable and supporting them in their career development.

  • Escalate any service, quality or process issues to the leadership team where needed.

  • Lead and manage your projects in terms of profitability, forecasting, client budget management and tracking.

  • Be proactive and ambitious in new client acquisition and be actively involved in pitches to win new work/clients.

Our ideal candidate will:

  • Excellent people and client engagement skills with the ability to proactively organise and influence clients, building strong and effective working relationships.

  • Excellent account leadership skills with financial and commercial acumen, creative judgment, and the ability to think strategically.

  • Experience across the full range of marketing channels and the curiosity to learn about and experience new ones as they approach mainstream adoption - from OOH, paid media to email and social, starting with creative right through to final delivery.

  • First-rate communication and storytelling skills, in person, online, in email and on PowerPoint – with a preference for picking up the phone rather than sending an email.

  • Strong creative appreciation with the ability blend creativity and practicality, to spark ideas and actively contribute to our creative journey.

  • The confidence, empathy and pragmatism to allow you to stand up for what we think is creatively and strategically right – but recognise stakeholder demands on our client teams.

  • The ability to manage and develop junior team members.

  • The ability to effortlessly mesh with our team, forge meaningful connections and contribute substantial value.

  • The ambition to learn, develop and progress.

  • Experience of B2B/B2C, large-scale accounts requiring deep sector understanding.

  • 5 years+ full-service agency experience; you’ll already be working at Account Director level.

The standard hours of work are 9.00am to 5.30pm, Monday to Friday. We operate a 3:2 hybrid working arrangement. Thursdays and Fridays are our optional fixed days to work from home (the office remains open on Thursdays and Fridays).

  • Salary – Negotiable and dependent upon experience.

  • Holiday: 25 days annual leave plus bank holidays.

  • Day off on your birthday.

  • Company pension: 3% after successful completion of probationary period.

  • Comprehensive Private Medical Insurance after six months in post.

  • Group Life Assurance equal to three times your annual salary.

  • Hybrid working – three days office based, two days at home (Thursdays and Fridays)

  • Personal annual training budget and personal development opportunities.

  • Cycle to work scheme.

  • Free onsite parking.

  • Regular team socials.

  • From day one you and your immediate family have membership to a range of Employee Assistance Smart Health programmes, such as:

    • 24/7 Virtual GP Consultation

    • Mental Health Support

    • Fitness and Nutrition programmes

    • Bereavement and Probate support.

    • Nutrition support.